Visitors to our Website
When someone visits www.creative-spark.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
If you use one of the contact forms to get in touch with us we will only use that data to reply to your query or comment. You will not be added to our email marketing database and your personal data is not stored on our system. When you complete one of our contact forms we use a plugin called ‘Flamingo’ which creates a backup of the message and also captures the IP address of the sender, this is to ensure that we always recieve your messages and we don’t need to worry about losing important messages due to mail server issues or misconfiguration in mail setup.
When you make a booking with us we will need to take some personal data, including your name, address, telephone number and email. This information is collected purely for the purpose of contacting you about your booking and will not be added to our email marketing database. Your personal data is kept private and stored securely until a time when it is no longer required or has no use.
Email Marketing Sign Up
As part of the registration process for our email marketing to recieve offers from us, we collect personal information such as your name, email address, and wedding date and venue. The main reason we use that information is to let you know about any special offers we are running that you might be interested in, but we might also contact you if we need to obtain or provide additional information, or to check that our records are right. We don’t rent or trade email lists with other organisations and businesses.
We use a third party provider, MailChimp, to deliver our offers. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us.
Links to Other Web Sites
Access to Your Personal Information
You are entitled to access the personal information that we hold if you would like to see a copy of this please email us .
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 18th May 2018.